Privacy Policy

Effective Date: 16/09/2025

Rathkenny Stud is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you use our website and online booking services.

We are the Data Controller of the personal information we collect about you.

 

1. Information We Collect

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We may collect and process the following types of personal data:

• Identity Data: Name, email address, phone number, billing details.

• Booking Data: Appointment details, services requested, special requests.

• Payment Data: Processed securely by third-party payment providers (we do not store your card details).

• Technical Data: IP address, browser type, device information, cookies, and usage data collected via Wix.

• Communications Data: Records of your communications with us (e.g., via email or forms).

2. Legal Basis for Processing

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We process your personal data under the following lawful bases, as defined by the UK GDPR:

• Contract: To provide services you request (e.g., managing bookings).

• Legal Obligation: To comply with applicable laws and regulations.

• Legitimate Interests: To improve our services, prevent fraud, and ensure security.

• Consent: For marketing communications (you may withdraw your consent at any time).

 

3. How We Use Your Data

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We use your personal data to:

• Process and manage your bookings.

• Communicate with you regarding your appointments or inquiries.

• Process payments securely.

• Improve our website, services, and customer experience.

• Comply with legal and regulatory obligations.

 

4. Sharing of Your Data

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We only share your data with:

• Wix and third-party service providers (such as payment processors and IT support) who help us operate our website and services.

• Regulatory bodies or law enforcement if required by law.

• Business successors if our business undergoes a merger or sale.

We do not sell or rent your personal data.

 

5. Data Retention

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We keep your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. For example, booking records may be retained for 2 years to comply with accounting or tax obligations.

 

6. Cookies

 

Our website uses cookies and similar technologies provided by Wix to operate effectively and to understand how visitors use the site. You can manage your cookie preferences through your browser settings.

 

7. Your Rights (UK GDPR)

 

You have the following rights regarding your personal data:

• Access: Request a copy of the data we hold about you.

• Rectification: Request corrections to inaccurate or incomplete data.

• Erasure: Request deletion of your data where legally applicable.

• Restriction: Request restriction of processing in certain circumstances.

• Data Portability: Request transfer of your data to another provider.

• Objection: Object to processing based on legitimate interests or direct marketing.

• Withdraw Consent: Where we rely on consent, you may withdraw it at any time.

To exercise these rights, contact us at [your contact email].

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at https://ico.org.uk.

 

8. Security

 

We use appropriate technical and organisational measures to protect your data. However, no system is completely secure, and we cannot guarantee absolute security.

 

9. Children’s Privacy

 

Our services are not directed at individuals under 18. We do not knowingly collect personal data from children.

 

10. Changes to This Policy

 

We may update this Privacy Policy from time to time. Any updates will be posted on this page with the revised “Effective Date.”

 

11. Contact Us

 

If you have any questions or requests regarding this Privacy Policy or your personal data, please contact us:

Rathkenny Stud
Email: rathkennystud@icloud.com
Phone: 07990016336
Address: Higher Lowton Stables, Bondleigh, North Lawton, EX20 2AL